Repair & Service Plans

Positive: Value

“Great job very througha hand no hoover bag said it will be sent by post fingers crossed this happens as last service it didn’t never received my hoover bag so time will tell”

4 months ago

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value

“Steve Lilliman came to service a Dyson hoover and a rechargeable hoover. He arrived at 9am and was very professional, doing a brilliant job, cleaning all parts, fitting new filters and left the area clean when he had finished.”

Service: Household appliance installation

4 months ago

“fantastic service ,cannot be beaten ,all the staff from the reception to the chaps who service the dysons are superb. I can't remember how long I've been using your service but all the service repair engineers have been superb and their work has been first class. Thanks very much.”

Service: Household appliance installation

4 months ago

“Steve was excellent, and helped with budget, would highly recommended him, and I'm very happy with his services”

4 months ago

“Excellent service, efficiently done with care.
27/06/2023 - Once again, Terry has come up trumps. Friendly, professional and efficient work. Don’t want anyone else!!! Thank you!!.”

“Service: Washing machine repair ”

5 months ago

5 months ago

“Lee, the Engineer, has done a good job for me. He is efficient and polite.”

5 months ago

“Would highly recommend to anyone wanting their carpets cleaned. Stephan did an amazing job, thank you very much!”

5 months ago

“Positive: Professionalism ”

“Steve first attended to check our fan oven and straightaway found the problem he ordered the part that day which arrive the day after, I contacted the company for an engineer appointment which was within the week of Steve’s first attending. Steve arrived on time and completed the repair quickly and professionally. Thank you. Steve is a very friendly and remembers his customers and their appliances.”

5 months ago

“Critical: Professionalism ”

“Paid £49.00 for nothing, been waiting for new filter for a month. Had to buy my own in the end on the top of that!”

“Service: Washing machine repair”

5 months ago

“Positive: Professionalism, Quality”

“I had Steve around to fix my washing machine - in and out in 30 minutes after diagnosing, fixing, and verifying the machine was now working. He was also a pleasure to talk to!”

“Service: Washing machine repair”

5 months ago

“first class service ,a polite & friendly employee who did a first class job, would recommend these to anyone”

“Service: General carpet cleaning”

5 months ago

“I found the engineers and support staff most helpful. We needed two visits to identify the problem and fit a replacement thermostat. It was a tricky job but Gary and Lee just got on with it and, touch wood, they have fixed the problem.
I will definitely used again when I need domestic appliances repaired.”

“Service: Refrigerator/freezer repair”

5 months ago

“Brilliant job been with this company 10 years”

5 months ago

“Positive: Professionalism, Punctuality, Quality, Responsiveness, Value”

“Service my Kirby”

5 months ago

“Positive: Professionalism, Quality, Responsiveness ”

“Replaced a connecting wire to the bulb in my Kirby Vacuum Cleaner. I was extremely impressed, Steve was both knowledgeable and efficient in a professional manner.”

5 months ago

“Phoned to have my washer fixed. Steve the engineer who came to fit the part was pleasant and very helpful. Would recommend”

5 months ago

“Positive: Professionalism, Punctuality”

“No repair was possible because the linear compressor part is now discontinued by LG due to this part being a constant problem. The compressor is a warranty part by LG for 10 years. The fridge freezer is 7 years old. LG are not prepared to fix it and now say I need to contact another company to make a report on it. At £79.99 a pop how many reports do they need. LG need to be in a court of law to answer to the way customers are treated.
Never in my life will I ever buy a LG product again !!!
G.P.”

“Service: Refrigerator/freezer repair”

5 months ago

“Positive: Professionalism”

“Excellent service today from Steve who installed our Washing Machine. He arrived on time and swiftly got the the appliance set up. Really professional and friendly. Highly recommend”

“Service: Household appliance installation”

5 months ago

“Positive: Professionalism, Punctuality, Quality, Responsiveness, Value”

5 months ago

“Positive: Professionalism, Responsiveness, Value”

“Serviced my 2 vacuum cleaners. Great job and new tools ordered to replace broken ones. Also replaced a 20 yr old roller.
Really happy with the service.”

5 months ago

“I am disabled so technician used key safe to gain access. I spoke with him and he got each item, 2 G-Techs and 1 Henry out for servicing.
He accessed the suite for cleaning
Job done but he had not returned the g-techs or Henry to their storage places which presented me with problem because I am unable to get downstairs.”

“Service: Upholstery cleaning”

5 months ago

“Lee came this morning to do our 6 monthly oven clean,vacuum services, shower room clean and carpet shampoos on time and excellent job as usual ,thanks very much.”

5 months ago

“Positive:Professionalism, Punctuality, Quality, Responsiveness, Value”

“Service: General carpet cleaning”

5 months ago

“Thanks for your great service in and out no hassle staff very helpful ”

“Service: Washer/dryer repair ”

5 months ago

“Positive: Quality ”

“Very pleasant company to deal with. Called me back and were very clear on next steps.
Guy who came to my house was very professional and helpful.
I’d highly recommend this service, and I will be taking advantage of the Oven Clean service they offer too. ”

“Service: Washing machine repair ”

5 months ago

“Positive: Punctuality ”

“Not happy as the part ordered did not turn out to be the correct thing .I have now been without my hoover for 5 weeks ”

5 months ago

“Positive: Professionalism, Punctuality”

5 months ago

“Positive: Professionalism, Punctuality, Quality, Responsiveness, Value”

“Had my vacuum cleaner serviced. A very good job, done efficiently and well.
Thank you.”

5 months ago

“Positive: Professionalism”

“Couldn’t fault the service that I received today”

5 months ago

“Positive: Professionalism”

“Oven cleaning excellent service very polite and on time”

5 months ago

“Very pleasant, friendly and efficient engineers.
Would recommend to anyone”

“Service:Washer/dryer repair”

5 months ago

“Critical: Punctuality, Responsiveness ”

“Cancelled 1 appointment, didn't turn up for second. Still waiting for vacuum service after two weeks. Filter meant to be posted but not arrived. Now waiting in on a bank holiday for a visit!”

“Response from the owner: Dear Mrs Holden, we are very sorry to hear about your experience, could you please call our office 03300552123, so this can be resolved.”

5 months ago

“Positive: Professionalism, Punctuality, Quality, Responsiveness, Value ”

“Washer cleaned
Dishwasher cleaned
Oven cleaned
Excellent clean would highly recommended”

“Service:Carpet steam cleaning”

5 months ago

“Positive: Professionalism, Punctuality, Quality, Responsiveness, Value ”

“Very professional and friendly did a great job and really pleased with the result.”

“Service:Carpet steam cleaning”

5 months ago

“Positive: Professionalism, Quality, Responsiveness ”

“Services:Carpet steam cleaning, Upholstery cleaning, Area rug cleaning”

5 months ago

“Positive: Professionalism, Punctuality, Quality, Value ”

“excellent repair of vacuum cleaner, new filter fitted.”

6 months ago

“Positive: Professionalism ”

“Servicing the boiler.”

6 months ago

“Positive: Professionalism, Punctuality, Value ”

“Excellent service .”

6 months ago

“Positive: Professionalism ”

“Service: General carpet cleaning ”

6 months ago

“Technician arrived on time, professional pleasant knew what he was doing problem fixed. ”

6 months ago

“Positive: Professionalism ”

“Dyson vacuum cleaner tepaired ”

6 months ago

“Positive: Professionalism, Punctuality, Quality, Responsiveness, Value”

“Dyson vacuum service. Good ”

6 months ago

“Engineer arrived on time covid 19 precaution taken by himself very pleasant professional courteous job well done ”

6 months ago

“Positive: Professionalism, Quality, Responsiveness, Value”

“Excellent service today. Very friendly, helpful and informative. Lovely person. ”

6 months ago

“Positive: Professionalism, Punctuality, Value ”

“After a rocky start whereby the previous engineer couldn’t get to me Corrie saved the day! Lovely guy, nothing was too much to ask. Thank you for being so polite and professional as well as going the extra mile fixing my hob lightbulb! ”

6 months ago

“Very pleased with the service I received today.Michael Heal was a very nice polite young man and did an excellent job. ”

6 months ago

“the gentleman who came to clean the cooker was excellent - professional thorough and courteous. ”

“Service: Stove, cooktop & oven repair ”

6 months ago

“Representative Gary turned up on time. Polite and friendly and did an excellent repair to tumble dryer ”

“Service: Dryer repair ”

6 months ago

“excellent ”

6 months ago

“Positive: Professionalism, Punctuality, Quality, Responsiveness, Value ”

“over the last four years I have found the service to be efficient and the engineers and office staff pleasant to deal with. ”

7 months ago

“Positive: Professionalism, Punctuality, Quality, Responsiveness, Value ”

“The engineer was here on time and carried out a repair to the vacuum cleaner. Only took a few minutes. Engineer was very courteous and friendly. Excellent work! ”

7 months ago

“Positive: Punctuality, Quality, Value ”

“ This was an oven clean. It is a large 5 burner double oven. The agent was on time and completed the work in about 3 hours. He was thorough, friendly and professional. He made the oven look new. The price was extremely reasonable. ”

7 months ago

“First rate and professional ”

“Service: Dryer repair ”

7 months ago

“ The young man was polite ,respectful and did his job in a timely manner . He explain all the services I can now use . ”

“Service: Household appliance installation ”

7 months ago

“Positive: Professionalism, Punctuality, Quality ”

“ Vacuum cleaner maintenance ”

“Service: General carpet cleaning ”

7 months ago

“Positive: Professionalism, Punctuality, Quality, Responsiveness, Value ”

“ I had to recall the vacuum cleaner engineer to fix the hose. He replaced it and also adjusted the hose on my second appliance. He arrived promptly, and did the job efficiently and was very pleasant! ”

“Service: General carpet cleaning ”

7 months ago

“Critical: Professionalism ”

“ The engineer came, carrying a roll of cable, he asked me ,what was the problem, he said, he was told that , the lead was at fault, I replied, that I thought he was coming to repair a mechanical fault , ie the gearbox, he said, he didn’t have the necessary fittings in his van. He couldn’t repair my vacuum at this time so rescheduled to come another time, my complaint is, someone at the office didn’t understand the request from me, causing this breakdown in communication ”

“Response from the owner: Dear Mr Perks, we are sorry to hear about your experience, would you please call 03300552123 so we can resolve this matter. ”

7 months ago

“Positive: Responsiveness ”

“ Cleaned cooker hob, oven and extractor. No chemicals 😊 like new. Pleasant operative, did a great job. Really pleased. Thanks ”

7 months ago

“Positive: Professionalism, Punctuality, Quality, Responsiveness, Value ”

“ Friendly helpful service ”

7 months ago

“Positive: Professionalism, Punctuality, Quality, Responsiveness, Value ”

“ Oven cleaning and carpet cleaning Great service. Good value ”

“Services: Carpet steam cleaning ”

7 months ago

8 months ago

“Positive: Quality ”

8 months ago

“ Quick and efficient service. Competitively priced. Friendly staff. ”

8 months ago

“Positive: Value ”

“ Good service from enginer ”

“Services: Household appliance installation ”

8 months ago

“Positive: Professionalism, Punctuality, Responsiveness ”

“Servicing my Dyson vacuum cleaner very good. Cleaning my oven also very good ”

8 months ago

“Positive: Professionalism, Quality, Responsiveness, Value ”

“ Arrived on time. Very helpful, dealt with questions and enquiries in a timely fashion. ”

8 months ago

“Positive: Professionalism, Punctuality ”

8 months ago

“Positive: Professionalism, Quality, Responsiveness, Value ”

“ Helpful, kept me informed of future action required for follow up repair when parts received. ”

“Services: Stove, cooktop & oven repair”

9 months ago

“Positive: Punctuality, Quality”

“been with them for a long time always good service and polite techs etc ”

9 months ago

“Positive: Professionalism, Punctuality, Quality, Responsiveness, Value ”

“Excellent service always efficiently carried out!!!”

“Services: Dishwasher repair, Refrigerator/freezer repair, Dryer repair, Washing machine repair, Carpet steam cleaning, Freezer repair, Upholstery cleaning, Exhaust hood repairs, Microwave repair, General carpet cleaning, Stove, cooktop & oven repair, Pet stain & odor removal, Area rug cleaning, Oven repair, Mattress cleaning, Washer/dryer repair ”

9 months ago

“Two young men, Phil & Dave, were very pleasant and polite. Dyson looks like new!”

9 months ago

“Positive: Professionalism ”

“Vacuum servicing and maintenance very professional and efficient”

9 months ago

“Brilliant engineer solved the problem with the vacuum cleaner”

9 months ago

“Positive: Professionalism, Value ”

“Hoover Servicing carried out today.
Polite efficient & friendly service.
Parts replaced - no quibble. Very satisfied.”

9 months ago

“Excellent service. Ovens and extractor fan nice and clean again.”

9 months ago

“Very good service but I had to contact the office for my last two cleans I realise the pandemic has created a backlog but as a long term customer I was disappointed however when I called to book today’s clean I was offered two free months payment.”

9 months ago

“Positive: Quality ”

“Did a good service on both of my vacuum cleaners”

9 months ago

“Positive: Professionalism, Punctuality, Quality, Responsiveness, Value ”

“Great service”

9 months ago

“Service on my dyson vacuum, pleasant engineer arrived on time, ordered the faulty part, which should be replaced in four days time, excellent.”

“Positive: Professionalism, Punctuality”

9 months ago

“Service: Oven repair”

“Positive: Professionalism, Punctuality”

9 months ago

“What an excellent service this is, brilliant staff, always happy to help & resolve my repairs. And such courteous call centre staff. Thank you for the way you run your Company x”

9 months ago

“A very good service and the man who did the job explained what he was doing and a very nice manner. Good job.”

9 months ago

“The engineer came to clean my rangemaster oven, hob and hood. He arrived in good time and started work immediately and efficiently. Very pleasant and personable young man who did a great job. The oven looked like new.”

9 months ago

“Good company speedy service”

9 months ago

“All work carried out very well. Terry the engineer helpful, knowledgeable and friendly. Work carried out without any issues.”

10/10

5 months ago

“They did a good job - completed as requested. The quote did not include VAT this was not clear. Would recommend them.”

10/10

6 months ago

“Lee came twice to fit and diagnose the problem. Very courteous and efficient, no mess and very friendly. Nothing but admiration for the the company standards and pricing.”

10/10

7 months ago

“Very professional and friendly, give good advice and went above and beyond would highly recommend this company.”

10/10

7 months ago

“Friendly and efficient repair.”

9.25/10

8 months ago

“Delighted with work carried out by homecare, engineer Gary come out within short notice to repair my microwave, work carried out was spot on this company is very reliable and professional would highly recommend.”

10/10

8 months ago

“Wonderful service! Came promptly and sorted it out very quickly. Pleasant person and very helpful!”

9.75/10

9 months ago

“Excellent service, excellent price, great staff. Will definitely use again.”

10/10

9 months ago

“Gary m was quick fast and efficient friendly would highly recommend”

10/10

9 months ago

“Absolutely fabulous. Brolliant service all the way through. Terry, my engineer was kind, knowledgeable and respectful. Great job done. Would absolutly use this compnay and Terry again.”

10/10

12 months ago

“Cameron was very polite, respectful to our units. Was made up with the finish, like brand new, would definitely recommend”

18 months ago

“Thank you for my prize of a complimentary carpet clean. May I commend Craig, your colleague, for his professionalism and work ethic. I have booked to have the other carpets in the house cleaned.”

18 months ago

“came for our range cooker clean today and very happy with the results. looks as good as new! thankyou we will definitely be recommending your company.”

20 months ago